Empowered By Education

All online prep materials are completed on our HIPAA-compliant patient portal, myTouchMD. We make this part of your process as easy as possible by emailing detailed instructions and examples on how to complete your materials before your appointment. We will have you submit pictures of the treatment areas you’d like to discuss with the doctor as well as complete paperwork for the surgeon’s review.

They take the time to mark up the photos to use a helpful visual aid during your consultation, so you can see things like incision lines and generally how the surgery will work.

The virtual consultation is when you finally get all of the information you’ve been waiting for! Over video chat, you’ll get to hear the surgeon’s treatment plan, learn about all of the details from pre- to post-op, and get your questions answered.

Not only will the consultation cover everything on the surgical side, but you will also learn about the logistics of having plastic surgery. Our patient coordinators will provide an estimated quote, outlining the costs associated with your procedures of interest, go over financing options, and chat about the scheduling.

Whenever you are ready, our surgical coordinators will help you officially get on the schedule for surgery!

Begin by compiling a list of your aesthetic goals, concerns, and any specific questions you may have about the procedures you are considering. It’s also beneficial to jot down any relevant medical history, current medications, and allergies to provide a comprehensive overview of your health. Wearing comfortable clothing that allows for easy access to the areas you wish to discuss can be helpful during the physical examination.

Finally, arrive with an open mind and be ready to engage in a collaborative discussion about your aesthetic goals. At Donaldson, we believe that the consultation process should not only be informative, but also enjoyable for both the patient and the surgeon. Our surgeons are not only highly skilled, but also highly personable — we encourage a lighthearted, collaborative approach.

At Donaldson, we understand the importance of a personalized and comfortable consultation experience. Upon arrival, you’ll be welcomed by our friendly and knowledgeable staff in our warm and inviting waiting room.

During the consultation, your plastic surgeon will carefully listen to your desires, assess your individual anatomy, and discuss various treatment options tailored to achieve the results you envision.

After an in-depth discussion with your surgeon, you’ll have the opportunity to meet with a dedicated patient coordinator. This vital step allows you to delve into the more practical aspects of your surgery. We will guide you through the scheduling process, helping you find surgery dates that align with your own personal calendar, and provide a detailed quote, outlining the costs associated with your finalized treatment plan.

Transparency is key, and our coordinator will take the time to explain the breakdown of fees, answer any financial inquiries, and explore financing options if needed.

Our commitment for your in-person consultation is to provide you with a comprehensive understanding of all of your surgery options available, address any questions or concerns you may have, and ultimately, guide you towards making a well-informed decision.

By the end of your in-person consultation, you’ll leave not only with a clear understanding of the next steps, but also with the confidence that your personalized path is well-organized and tailored to your unique needs.

About two weeks before your surgery, you will chat with a member of our clinical staff over the phone to confirm surgery details and go over further details of pre- and post-op care. Prior to this appointment, we will send you helpful documents that provide more insight into patient care.

We encourage patients to review these documents before their pre-surgical phone call, so they can ask questions that may arise after these readings.

To enhance your overall experience and ensure you feel fully prepared leading up to the day of surgery, we have developed a comprehensive video series that will be sent directly to you. This series consists of three informative videos, carefully curated to provide you with all the essential information you need.

The first video will offer insights into pre-operative care, detailing any necessary preparations, dietary guidelines, and lifestyle adjustments to optimize your surgical outcome.

The second video will focus on what to expect on the day of surgery, walking you through the check-in process, meeting the surgical team, and addressing any last-minute concerns.

The third video will cover post-operative care instructions, guiding you through the initial recovery period and offering helpful tips for a smooth healing process.

These videos are designed to empower you with knowledge and ensure you feel confident and reassured every step of the way.

Local Surgical Centers:

Surgeries are performed in surgical centers in the Columbus and Dublin areas. All surgeries are outpatient. Our surgeons primarily operate in:

• Dublin Methodist
• Central Ohio Surgical Center
• Riverside Hospital

Your surgery center will reach out to you the day before your surgery to let you know the exact time to arrive at the center.

What To Expect:

It is required that patients have a driver to transport them to and from the surgery center.

On the day of your surgery, our priority is to create a comfortable and stress-free environment.  Arriving at the facility, you will be warmly welcomed and will have an opportunity to meet with your surgeon one more time, who will reconfirm your treatment plan and address any last-minute questions or concerns. Then, dedicated and experienced OR staff will guide you through the pre-operative preparations.

Once you are ready, you will be escorted to the operating room, where our surgical team will be there to reassure you. Your surgeon will be right there by your side the whole time. Anesthesia will be carefully administered and monitored to lull you into a deep state of sleep.

Throughout the procedure, your safety and well-being will be our top priority. After the surgery is complete, you will be carefully monitored during the initial recovery phase, and attentive nursing staff will be by your side to provide support and assistance.

Post-surgery, your caretaker will be given detailed instructions for your at-home recovery, and our team will be calling you at regular intervals to check in on your progress. Our commitment extends beyond the operating room, ensuring that your experience on the day of surgery is not only safe and efficient, but also marked by the highest standards of care and compassion.

Following your surgery, a successful recovery at home is crucial for optimal results. You’ll be provided with detailed post-operative care instructions to guide you through this phase. It’s essential to arrange for a responsible adult to accompany you home and stay with you for the initial hours. Adhering to prescribed medications, rest, and activity restrictions is key to a smooth recovery. We recommend having a designated recovery space at home with necessary supplies within reach. Our team will schedule follow-up appointments to monitor your progress, and you can reach out to us anytime with questions or concerns. The post-operative recovery period is a vital part of your process, and we are committed to supporting you every step of the way for safe and successful healing.

Prior to surgery, your surgical team will review instructions and expectations about recovery, but you may have additional questions along the way. We will periodically email you helpful videos to address concerns, put your mind at ease, and review what’s normal two days, five days, two weeks, and one month after your surgery.

We want to ensure you are clear on expectations, so you can have the best post-op experience possible. Of course, you always have a wonderful and compassionate staff here if you have further questions or concerns.

About one week after your surgery, our patients come into the office for their first follow-up appointment. A member of our clinical staff will assess incisions and ensure everything is healing well. If you have a drain, this is when it will be removed.

This appointment is generally meant to address any further steps the patient will need to take to make their post-surgery recovery continue as smoothly as possible. Our clinical staff will advise on further steps involving compression garments, pain management, and any other needs.

One month after surgery, you will come in for another appointment with our clinical staff. Similar to your post-op appointment, they will ensure that the incisions have healed nicely and will then discuss scar care.

Three-month Follow-Up Appointment

Depending on your surgery or healing process, we may ask that you come in for another assessment about three months after surgery. During this appointment, the provider may mention the possibility of revisions or further treatments meant to enhance your results!

Patients can expect to discuss revisions in more detail six months post-surgery.