Terms of Use

Last Updated: April 3, 2026

1. Acceptance of Terms

By accessing or using the Donaldson Plastic Surgery website (donaldsonplasticsurgery.com), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you should not use this website.

We reserve the right to update or modify these terms at any time. Your continued use of the website following any changes constitutes acceptance of the revised terms.

2. Medical Disclaimer

The content on this website, including but not limited to blog articles, procedure descriptions, provider information, podcast episodes and educational resources, is provided for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis or treatment.

Use of this website, including submission of forms, emails or other communications, does not create a physician-patient relationship. A physician-patient relationship is established only after an in-person consultation and execution of appropriate intake and consent documentation with Donaldson.

This Website Is Not A Substitute for Professional Medical Advice

All surgical and nonsurgical procedures involve inherent risks, variability and subjective aesthetic outcomes. You agree not to rely on any information on this website as a substitute for professional medical consultation.

No content on this website establishes a provider-patient relationship between you and Donaldson or any of its providers. Always consult directly with a qualified healthcare provider regarding any medical condition, treatment option or health concern.

If you are experiencing a medical emergency, call 911 or your local emergency services immediately.

3. No Guarantee of Results

Individual results from any surgical procedure, nonsurgical treatment or functional medicine service may vary. Content on this website, including patient testimonials, educational materials and treatment descriptions, reflects individual experiences and should not be interpreted as a guarantee or promise of any specific outcome.

Donaldson and its providers make no representations or warranties regarding the results of any treatment or procedure. Treatment outcomes depend on numerous factors, including but not limited to individual anatomy, health history, adherence to pre- and post-treatment instructions and individual healing response.

4. Intellectual Property

All content on this website is the property of Donaldson Plastic Surgery or its content licensors and is protected by applicable copyright, trademark and intellectual property laws.

All trademarks, service marks, trade names, logos, branding and trade dress displayed on this website are the property of Donaldson Plastic Surgery or its licensors. Unauthorized use, reproduction or imitation is strictly prohibited.

This includes but is not limited to:

Text, articles, blog posts and educational content
Photographs, graphics, logos and design elements
Video content, including the “Asking For A Friend” podcast and related short-form clips
Provider biographies and practice descriptions
Custom skincare product branding and descriptions

No content from this website may be reproduced, distributed, modified or republished without prior written permission from Donaldson Plastic Surgery.

5. User-Submitted Content

When you submit information through this website, including form submissions, consultation requests, survey responses or any other communication, you represent that the information you provide is accurate and that you are authorized to share it.

HIPAA Compliance Notice

Do not submit sensitive personal health information through this website unless specifically instructed that the form is secure and HIPAA-compliant. Any information submitted through general website forms may not be encrypted.

If you submit a testimonial, review or other feedback intended for publication, your content is subject to a separate written patient authorization. Donaldson has no obligation to publish any submitted content and reserves the right to edit or remove any user-submitted content at its sole discretion.

Where content is used, you grant Donaldson a non-exclusive, royalty-free, perpetual license to use, reproduce, edit and display that content for marketing and educational purposes across our website, social media channels and other marketing materials.

6. Third-Party Links & Resources

This website may contain links to third-party websites, including but not limited to medical research databases, product manufacturer websites, professional organizations, financing partners and social media platforms. These links are provided for your convenience and informational purposes only.

Donaldson Plastic Surgery does not endorse, control or assume responsibility for the content, privacy practices or policies of any third-party websites. Accessing any linked website is at your own risk, and we encourage you to review the terms and privacy policies of any third-party site you visit.

7. Limitation of Liability

To the fullest extent permitted by law, Donaldson Plastic Surgery shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or related to your use of this website. All content is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to accuracy, completeness, reliability or fitness for a particular purpose. This limitation applies solely to website use and does not limit any rights you may have under applicable law relating to medical services.

Information on this website may be outdated, incomplete or subject to change without notice.

Donaldson Plastic Surgery reserves the right to decline to provide services to any individual in its sole professional discretion.

8. Electronic Communications & Non-Emergency Use

This website and any forms, emails or messaging tools are not intended for emergency communications or urgent medical needs. Donaldson Plastic Surgery does not guarantee timely review or response to electronic submissions.

If you are experiencing a medical emergency, call 911 immediately.

9. Text, Email & Social Media Communications

Donaldson may communicate through text message, email, website forms or social media platforms for general and administrative purposes only. These channels are not continuously monitored, are not secure and should not be used to transmit sensitive health information or for urgent or emergency matters.

Communications through these methods do not create a provider-patient relationship, do not constitute medical advice and may not receive a response within any specific timeframe.

Use of third-party platforms is subject to their respective terms and privacy practices.

10. Before-and-After Photography Disclaimer

Before-and-after photographs and other visual materials are provided for illustrative purposes only. They do not constitute a guarantee, warranty or prediction of results. Individual outcomes vary significantly based on numerous factors, including anatomy, medical history and healing response.

11. Prohibited Uses

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to any part of this website or its systems
Copy, scrape or exploit content from this website for commercial use
Misrepresent your identity or affiliation when using this website

12. Indemnification

You agree to indemnify, defend and hold harmless Donaldson Plastic Surgery and its providers from any claims, damages, liabilities and expenses arising out of your misuse of the website or violation of these Terms of Use.

13. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of the courts located in Franklin County, Ohio.

14. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected] or via our phone number: 614-442-7610. You may also visit us in person at either our Dublin, Ohio, location or our Lewis Center, Ohio, location.

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