January 2013 - Donaldson Plastic Surgery

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By Jeffrey Donaldson, MD |

Donaldson Plastic Surgery recently earned the coveted 2012 Angie’s List Super Service Award. The award is given to the top 5 percent of all companies rated on Angie’s List, the nation’s leading provider of online consumer reviews, which serves more than 1.5 million paid households. The distinction is not easy to obtain. Strict eligibility requirements must be met, including a minimum number of reports, an excellent plastic surgeon customer rating, and strict adhesion to the operational guidelines of Angie’s List.

Several years ago when plastic surgeon Dr. Jeffrey Donaldson decided to launch his own practice, he knew one simple philosophical caveat would govern his business — go above and beyond what’s expected. This meant staying abreast of innovative surgical procedures, products, technology, and safety issues. Today, that philosophy was lauded for Dr. Donaldson and his staff. Angie Hicks, founder of Angie’s List, personally praised these businesses: “It’s a select group of companies on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner.”

Dr. Donaldson has always strived to transcend technical skill with empathy and compassion for each patient, and he believes that the Super Service Award reflects this philosophy. “Our patients have given us this award through their wonderful comments and feedback,” says Dr. Donaldson. “When they are thrilled enough to share their experience, then we have reached our goals.” Come see for yourself why the practice has earned this unique distinction. And don’t forget to check out the reviews on Angie’s List!

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By Jeffrey Donaldson, MD |

The 2012 Consumer Choice Awards has recognized Columbus, Ohio plastic surgeon Dr. Jeffrey Donaldson as a recipient in the category of Cosmetic Surgery. Both he and his staff are proud to have delivered exceptional care to the patients who have walked through their doors.

So, how do you win a Consumer Choice Award? It starts with dedication to your patients. The men and women who have worked with the local plastic surgeon highly rated his approach to the doctor-patient relationship. This includes his level of communication, his bedside manner, his commitment to follow-up care, the quality of his offices, and the courtesy of his office staff. Survey Sampling International then conducts a comprehensive and objective polling study to identify those plastic surgeons that have provided their patients with the exceptional care and service. Out of over 830,000 doctors reviewed, only five percent receive this award.

When you come to Donaldson Plastic Surgery, you will be shown respect and genuine care by every member of the staff. Both Dr. Donaldson and his staff work hard to create the right environment so that you feel comfortable discussing your personal goals. Every patient’s surgery is customized to address his or her unique needs and desires. With that personalized approach, they are able to closely meet the patient’s expectations for results.

When looking for a plastic surgeon, Columbus OH, residents are welcome to discuss their aesthetic goals with Dr. Donaldson. You are sure to be impressed by his skill, experience, kindness, and compassion.

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